Support

Trouble signing in, resetting your password, or using the app? We can help.

Contact support

Please do not put your password, or anything you would not want a stranger to read, in an email.

I forgot my password. On the sign-in screen, choose "Forgot your password?". We email a code that works once, for 30 minutes.
I did not get an email. Check your spam folder. If you reported a message from us as spam, we stop emailing that address; the app still works.
I want to change which emails I get. Open the app, then notification settings. Every email also has a link that stops it.
I want to delete my account. See how to delete your account.

Tideline support is for technical problems. It is not counseling and it is not for emergencies.

Call or text 988 for a crisis.
Call the Arizona problem gambling helpline, 1-800-639-8783 (1-800-NEXT-STEP).
In an emergency, call 911.